Change Project Implementation

Key Variables in the Change Project

The change project focuses on improving patient safety through better communication. The main variable is patient safety outcomes, which will be measured by error rates and satisfaction scores. The intervention involves implementing a digital handoff communication tool to standardize information exchange during shift changes. Nurse compliance with the new tool will also be tracked, as well as staff training effectiveness and workflow efficiency. These variables were chosen because they directly influence patient care quality.

Currently, handoff communication is inconsistent, leading to errors. Staff feedback showed that critical information is often missed or unclear. Therefore, the digital tool using the SBAR framework was selected to enhance clarity and structure. The needs assessment highlighted significant gaps in communication practices, justifying this intervention. By monitoring the relationship between tool use and patient safety, the project aims to demonstrate positive change. Metrics will be collected quarterly to evaluate progress and guide adjustments.

Implementation Steps for the Change Project

The project will begin with securing leadership approval and selecting a pilot unit. Staff education will follow, using interactive training sessions and instructional materials. This phase will ensure all team members understand the tool’s use and benefits. After training, the digital handoff tool will be launched in the pilot unit, and its use will be closely monitored.

Ongoing support will be provided by unit champions who will encourage adoption. Monthly data reviews will compare outcomes against the baseline. Adjustments will be made as needed to address challenges. Sustainability will be promoted through refresher training and continued leadership engagement. Overall, these steps will foster better communication and enhance patient safety, aligning with the organization’s goals.