Hotel Corporate Values
Mission, Vision, and Values of Major Hotel Chains
Marriott International, founded in 1927, has grown into a global hospitality leader with over 7,000 properties. Its mission emphasizes delivering exceptional experiences, fostering inclusive environments, and valuing employee contributions. Marriott’s vision focuses on being the world’s favorite travel company, promoting customer satisfaction and sustainable growth. Core values include putting people first, pursuing excellence, embracing change, and acting with integrity. Transitioning to Hilton Worldwide, founded in 1919, the company emphasizes hospitality and enriching lives through meaningful travel experiences. Hilton’s vision is to fill the earth with the light and warmth of hospitality. Its values include hospitality, integrity, leadership, teamwork, ownership, and now innovation. InterContinental Hotels Group (IHG), established in 2003, manages brands like InterContinental and Holiday Inn. Its mission focuses on providing True Hospitality for everyone, with a vision of becoming the most loved hotel company. IHG values celebrate hospitality, integrity, respect, teamwork, and a commitment to sustainable practices.
Hospitality Mission Analysis
Comparing these companies, all emphasize hospitality, integrity, and guest satisfaction. IHG stresses sustainability and universal accessibility, which is less explicit in the other two companies.
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Hotel Corporate Values
Organizational Vision Review
These differences provide insights into each company’s brand identity, operational focus, and competitive positioning within the international hospitality sector.
Marriott International, founded in 1927, has grown into a global hospitality leader with over 7,000 properties. Its mission emphasizes delivering exceptional experiences, fostering inclusive environments, and valuing employee contributions. Marriott’s vision focuses on being the world’s favorite travel company, promoting customer satisfaction and sustainable growth. Core values include putting people first, pursuing excellence, embracing change, and acting with integrity. Transitioning to Hilton Worldwide, founded in 1919, the company emphasizes hospitality and enriching lives through meaningful travel experiences. Hilton’s vision is to fill the earth with the light and warmth of hospitality. Its values include hospitality, integrity, leadership, teamwork, ownership, and now innovation. InterContinental Hotels Group (IHG), established in 2003, manages brands like InterContinental and Holiday Inn. Its mission focuses on providing True Hospitality for everyone, with a vision of becoming the most loved hotel company. IHG values celebrate hospitality, integrity, respect, teamwork, and a commitment to sustainable practices.
References
Marriott International. (2023). About Marriott. https://www.marriott.com/marriott/aboutmarriott.mi
Hilton Worldwide. (2023). Our mission and values. https://www.hilton.com/en/corporate/mission-values/
InterContinental Hotels Group. (2023). Our story and values.
